Shipping policy

Thank you for shopping with us! Each mystery jewelry jar is thoughtfully curated and packaged with care to create a unique unboxing experience.

Processing & Fulfillment Times

Please allow 7–14 business days for order processing and fulfillment before shipment. During high-volume periods, launches, holidays, or viral product demand, processing times may extend up to 21 business days.

Because many of our products are handmade, curated, or packed to order, fulfillment timelines may vary slightly depending on inventory and order volume.

Shipping Times

Once your order has shipped, delivery times will vary based on the shipping carrier and destination. Most domestic orders arrive within:

• 3–7 business days after shipment

Please note that shipping delays caused by carriers, weather, holidays, or other circumstances outside our control are not guaranteed delivery dates.

Tracking Information

Tracking information will be sent via email once your order has been processed and shipped.

Incorrect Addresses

Customers are responsible for ensuring all shipping information is accurate at checkout. We are not responsible for packages shipped to incorrectly entered addresses.

Lost or Delayed Packages

Once packages are transferred to the shipping carrier, we are not responsible for transit delays, lost packages, or carrier-related issues. However, please contact us and we will do our best to assist.